Job Description

Country: United States of America

It Starts Here

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make

The Associate, Business Control & Risk Management operates within the First Line of Defense and is accountable to assist the Business Control & Risk Management team in driving effective and consistent business line execution against the Enterprise Risk Management Framework. Specifically, the Associate will be supporting and advising Relationship Managers (RMs), Relationship Officers (ROs) and Business Lines by providing overall BSA/AML guidance and direction on KYC requirements. This role plays a critical part in ensuring compliance with regulatory standards while enhancing customer experience through efficient onboarding, periodic reviews, and quality assurance processes. The Associate must be able to effectively partner with various stakeholders.

• Drive Risk Culture: Ensure awareness in the Business Line of risk frameworks, policies and standards.
• Perform Customer Due Diligence (CDD) by gathering, entering, and verifying information via the One Commercial onboarding process.
• Proactively complete KYC Refresh for existing customers to maintain up-to-date and accurate data.
• Support timely completion of KYC Questionnaires (KYCQs) and ensure customer data remains current.
• Ensure all KYC obligations are met for various banking scenarios including new deposit accounts, new loans, cash management product additions, loan modifications, trade finance activities, changes in ownership or AML risk ratings, and periodic KYC refreshes.
• Provide Subject Matter Expert (SME) guidance to enhance RM/RO and customer experience.
• Participate in maintaining First Line AML procedures, guides, checklists, and key customer forms.
• Ensure compliance is right the first time by effectively mitigating AML risk at the outset and ensuring adherence to BSA/AML and OFAC requirements.
• Perform Adverse Media Screening and/or Transaction Monitoring for certain customers.
• Act in a quality assurance capacity to validate completed work, ensuring accuracy, consistency, and compliance with policy.
• Identify and address control deficiencies, escalating issues as appropriate to prevent recurrence.
• Support internal control testing and control effectiveness monitoring to ensure adherence to internal and regulatory expectations.
• Support risk identification, assessment, and control effectiveness across business lines, aligning with the Enterprise Risk Management Framework.
• Continuously monitors all sources of risk existing within the Business Line and externally. Engage in research, peer networking, and experience to anticipate critical risk issues impacting the Business Line. Understand where operational, strategic, reputational, compliance, and model risks exist in the Business Line and continually assess and improve controls to mitigate those risks. Monitor risk profile to maintain tolerance within Risk Appetite.

What You Bring

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree or equivalent work experience: Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field. - Required.
• Master's Degree: Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field. - Preferred.
• 5+ Years of experience in AML/KYC, Risk Management, Internal Controls, Regulatory Compliance, including direct engagement with customers to gather due diligence information and resolve complex compliance requirements. – Required.

• Excellent analytical, problem-solving, and project management skills.
• Ability to constructively work both independently and in collaborative environments involving all levels of management and employees.
• Strong understanding of BSA/AML and OFAC regulations, regulatory expectations and related industry best practices.
• Proven ability to influence and collaborate across multiple business lines.
• High attention to detail and ability to deliver accurate, compliant documentation.
• Key Competencies required for this role include:
  • Regulatory & Compliance Knowledge
  • Analytical & Critical Thinking
  • Process Optimization
  • Risk Mitigation
  • Collaboration & Communication
  • Customer Experience Orientation
    

Certifications

• Other: Risk Certification - Preferred.

It Would Be Nice For You To Have

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
• Experience in Microsoft Office products.

This is a fully remote position and you must reside in MA, RI, CT, NY, NJ or Eastern PA

What Else You Need To Know

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Minimum

Base Pay Range:

$65,625.00 USD

Maximum

$110,000.00 USD

We Value Your Impact

Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.

Primary Location: Boston, MA, Boston

Other Locations: Massachusetts-Boston

Organization: Santander Bank N.A.

AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO

Job Tags

Hourly pay, Full time, Contract work, Work experience placement, Work at office, Remote work, Shift work,

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