Job Description

Starting pay at $16.00 per hour? But wait, it gets better! How about the chance to make up to $18.50 per hour based on your weekly inspections? That's right, your eye for detail and cleaning skills could take your earnings to the next level! Plus, did we mention our  Daily Pay benefit ? Yep, you heard it right! No more waiting for payday – access your hard-earned cash whenever you need it.

$1,000 Hiring Bonus (Hiring Bonus is applicable only to new hires and rehires who have not been employed with Westgate within one year from their last day of employment.)

On Property Parking Available at our NEW Eagles Landing Team Member Parking lot!

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.

Job Description

Are you ready to be the heart and soul of our operations. Whether your guest is returning from the theme parks after a long day or hiking the trails of the Smoky Mountains, their vacation starts and ends with you. 

As a Cabin Cleaner, you will:

• Greet all guests, owners, and team members with a friendly disposition during your shifts and while on property
• Handle assigned guest rooms in a timely and organized manner, ensuring all rooms are clean, sanitized, and presentable
• Regularly check and maintain cleaning equipment
• Use appropriate cleaning chemicals and equipment to clean guest rooms
• Notify superiors of any damage, defects, or disturbances within rooms
• Provide amenities and handle guest requests with professionalism
• Respect guest privacy and maintain confidentiality at all times
• Adhere to hotel/resort standards, protocols, and procedures and comply with all safety and health regulations

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Qualifications

• Proven experience as a housekeeper or a similar role in a hotel environment is an advantage but not required. Training will be provided for suitable candidates
• Attention to detail and thoroughness in performing cleaning tasks
• Positive attitude and a commitment to delivering excellent customer service
• Ability to communicate effectively with guests, management, and coworkers
• Must be able to lift 35 lbs and work in outdoor weather conditions
• Have stamina to meet physical demands of the job (i.e., push, pull, bend, kneel, walk stairs, lift)
• Flexible working hours, able to work on weekends, holidays, and evenings
• Valid TN State drivers license
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

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