Sales engineer / technical support representative / product consultant - pre - sales technical Job at Jolly Technologies, Lexington, KY

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  • Jolly Technologies
  • Lexington, KY

Job Description

Company
Jolly Technologies Inc.

Summary
Jolly is a Silicon Valley-based software company with more than 40,000 customers and millions of users, including many Fortune 500 companies and world-renowned organizations.

We offer various SaaS platforms hosted in the cloud and several mobile apps that work with these platforms.

We are looking for a technically-proficient and excellent communicator with a solid background in customer relations. This is a Remote Work-from-Home contract position.

Responsibilities

  • Give product demos for sales, product training, and initial setup
  • Handle inbound technical support calls and emails
  • Answer product-related technical questions
  • Fill out RFI / RFP when needed
  • File tickets as you discover issues with the products
  • Communicate effectively with customers via email, phone, and video calls

Requirements

  • Exceptional presentation skills
  • Understand customer needs and present solutions that best solve their problems
  • Customer-driven with an adaptable and versatile approach to troubleshooting
  • History of consistently meeting (and often exceeding) goals and expectations
  • 4+ years of experience in supporting SaaS products
  • Excellent communication and video presentation (Zoom) skills
  • Strong foundation in OS and Database/Server technology (Windows, Windows Mobile, MS SQL, Oracle, LDAP)
  • Strong references from previous managers/supervisors

Compensation
$60,000 - $90,000 per year (commensurate with experience)

Application Process

  • Reply with your resume including education details in PDF or Word format to jobs.2019@jollytech.com with the subject “JOL-SLE-LEXINGTON-102525”
  • Include your desired salary
  • Include 3-5 bulleted points listing your top strengths and measurable achievements (please be concise)

Job Tags

Contract work, Remote work,

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