Salesforce Administrator Job at Openkyber, California

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  • Openkyber
  • California

Job Description

About Us:

We are a rapidly growing multi-location dental organization specializing in full-arch dental implants and high-ticket procedures all performed under one roof. Our model is built for speed, efficiency, and results, and we're looking for someone just as driven to lead our marketing efforts and help scale to the next level.

Role Overview:

We are seeking a skilled Salesforce professional to join our dental implant practice in a fractional capacity. This position will provide essential project management and administrative support for our Salesforce implementation, helping us optimize our use of the platform to enhance patient care and operational efficiency.

Key Responsibilities:
  • Manage day-to-day Salesforce administrative tasks including user management, security settings, and system configuration
  • Maintain data integrity and perform regular data quality audits
  • Create and customize fields, page layouts, record types, and workflows
  • Manage profiles, permission sets, and sharing rules
  • Coordinate Salesforce-related projects from initiation through completion
  • Collaborate with clinical and administrative teams to identify system improvement opportunities
  • Develop project timelines, track milestones, and ensure deliverables are met
  • Facilitate stakeholder meetings and provide regular status updates
  • Document current processes and recommend improvements
  • Design and implement automated workflows to streamline operations
  • Create and maintain process documentation and user guides
  • Support the integration of Salesforce with other practice management systems
  • Build and maintain dashboards and reports to track key performance indicators
  • Provide insights on patient engagement, scheduling efficiency, and operational metrics
  • Support data-driven decision making across the practice
  • Provide ongoing training and support to staff members
  • Create training materials and quick reference guides
  • Serve as the primary point of contact for Salesforce-related questions
Required Qualifications:
  • 3+ years of hands-on Salesforce administration experience
  • Salesforce Administrator Certification (ADM 201)
  • Strong understanding of Salesforce best practices and functionality
  • Excellent project management skills with proven ability to manage multiple priorities
  • Strong communication skills and ability to work with non-technical users
  • Experience creating reports, dashboards, and custom workflows
  • Experience in healthcare
  • Familiarity with HIPAA compliance and healthcare data security requirements
  • Knowledge of healthcare practice management systems
  • Salesforce Advanced Administrator Certification
  • Project Management Professional (PMP) certification or equivalent
Work Environment:
  • Flexible, fractional schedule (approximately 10-20 hours per week)
  • Competitive hourly rate commensurate with experience
  • Opportunity to make a significant impact on practice operations
  • Collaborative work environment with a dedicated team
  • Remote work options available

Job Type: Contract

Pay: $110.00 - $140.00 per hour

Benefits:

  • Flexible schedule

Work Location: Hybrid remote in Roseville, CA 95678

Job Tags

Hourly pay, Contract work, Remote work, 10 hours per week, Flexible hours,

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