Salesforce Administrator Job at Openkyber, New Jersey

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  • Openkyber
  • New Jersey

Job Description

Salesforce Developer Location : Jersey city,NJ 1+ Year Visa status : H1 Transfers

Overview

We are looking for an experienced and certified Salesforce Administrator to join our team. The ideal candidate will be a highly motivated self-starter with a passion for driving business efficiency through system optimization. This role involves day-to-day administration, configuration, and support for a growing user base, ensuring platform stability and user adoption.

Key Responsibilities

System Administration & Maintenance

Manage all aspects of user administration, including creating and deactivating users, managing roles, profiles, permission sets, and organization-wide sharing settings.

  • Maintain and customize the Salesforce platform using declarative tools, including custom objects, fields, validation rules, page layouts, and record types.

  • Implement and maintain business process automation using Flows and other automation tools (Process Builder, Workflow Rules).

  • Manage data quality by running reports, performing mass data updates/imports (using Data Loader or similar tools), and ensuring data integrity.

  • Manage the installation and configuration of AppExchange packages.

User Support & Training

  • Provide prompt technical support to end-users regarding all Salesforce issues, questions, and training needs.

  • Develop and conduct training sessions and materials for new and existing users on Salesforce best practices and new features.

  • Gather feedback from users to continuously improve the platform experience and functionality.

Security & Reporting

  • Monitor and manage data security, ensuring appropriate access controls are in place and adhered to.

  • Create and maintain standard and custom reports and dashboards to provide actionable insights to sales, service, and executive teams.

  • Manage all configuration changes in a sandboxed environment and follow established change management processes before deployment to production.

  • Stay current with Salesforce releases, features, and best practices.

Required Qualifications

  • Bachelor's degree in a relevant field or equivalent practical experience.

  • Salesforce Certified Administrator credential is required.

  • Strong proficiency in declarative customization (Flows, validation rules, formulas, custom fields/objects).

  • Experience with data management tools (e.g., Data Loader, Workbench).

  • Excellent analytical, problem-solving, and interpersonal skills.

Preferred Qualifications

  • Salesforce Advanced Administrator or other relevant certifications (e.g., Platform App Builder, Sales Cloud Consultant).

  • Experience managing a large or complex Salesforce environment (e.g., 50+ users).

  • Familiarity with Agile methodologies.

Job Tags

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